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Perfect Call Answering Every Time

The UK’s Best Business Telephone Answering Service


Discover Our Telephone Answering Service

Perfect Reception is the UK’s first telephone answering service to offer the complete package of professional call answering solutions for your business.

With dedicated business lines, live chat services, detailed call reports, and diary management, we offer so much more than a call answering service.

Whatever your business reception needs, we’ve got it covered. Our phone answering services ensure that incoming calls are dealt with professionally. This expert handling service means that missed calls become a thing of the past, with a virtual receptionist on hand to answer calls on the first ring and working as if they’re part of your own office. Each incoming call is received through your telephone number, so clients only need your existing details.

With our industry-leading price guarantee you know you will get the best value, so get started today with a no-obligation free trial. Never miss a call again with Perfect Reception’s phone answering service.

Telephone Answering Services

We answer calls personally and professionally, with a team member from our call centre chosen for each client specifically. Our virtual call handling service captures contact details from business calls, deals with any issues, and ensures that all call handling aspects are handled, including call transfers and retrieving caller details.

This call answering service offers all the benefits of an in-house receptionist without the physical commitment. Ensure inbound calls are dealt with as soon as the phone rings and that details are passed to the relevant person via transferring calls with this fully tailored service.

This call answering service is offered by our experienced team at approximately half the price of other providers. One call is all it takes to secure this fantastic call answering service.

live chat support

Office & Sales Support

We provide all aspects of office support from payroll to stock ordering and payment processing. Our team can manage your social media and online enquiries too. These virtual office services mean that small business owners have a real person to deal with new and existing clients, promoting a more positive customer experience.

Having a robust social media message answering service means that customer experience is heightened, with a dedicated team dealing with clients in your company name. The shift to conversations on social media also means that potential overflow calls and repeat callers can be reduced over time. All message details are stored securely and shared with your in-house team, supporting UK-based businesses to work more effectively.

Business Telephone Answering from Perfect Reception

Email Management

We offer professional and personalised email management to ensure your schedule is always up to date and your clients never have to wait. Our in-house team work as if they’re in your own office, providing a professional email answering service to each
client that gets in touch. Working in line with your handling instructions, our email team works to boost your customer interactions, using a professional tone to complete customer queries effectively.

Email management by Perfect Reception

Live Chat

Let our brilliant team set up and manage a live chat function on your website, exactly as if they were based in your own office. This live chat service is ideal for small businesses, especially during busy periods. The real-time answering service is dealt with by our dedicated team of UK-based virtual receptionists. We work hard to ensure client questions are answered professionally, securing new business and assisting existing clients concurrently.

The benefits of Live Chat Management

What People Are Saying

"Makes my life so much easier! Perfect Reception deal with my calls and bookings whilst my team can focus on looking after my clients. Business is better, thanks to Perfect Reception!"
"As my client base is largely the older generation, it's great to have a helpful and friendly first point of call when I am unavailable. My clients are forever telling me how lovely the girls in the office are when they phone."
"Fantastic for dealing with the call enquiries when I am focusing on my clients and in meetings. Great service, and cost effective too!"

Why choose Perfect Reception?

Stop worrying about missing enquiries or taking unnecessary calls. Focus on growing your business. Let us provide the support you deserve and a professional front to your company.

Best Prices

If you find a better like for like price, we will beat it!

Best Technology

Our technology allows us to appear in your location via phone, email or live chat.

Tailored Around Your Product

We will represent your company exactly as you would like us to. We have an unparalleled eye for detail.