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A Bespoke Service with your own Virtual Reception PA

With a designated PA supported by a small team, our Virtual Receptionist service at Perfect Reception means that you don’t need to pay high prices for a dedicated, specialist team that will understand your business and what makes it unique. You will be introduced to your PA, and have a direct line of contact at all times, so you know you are being fully looked after.

Why choose Virtual Reception Package with Perfect Reception?

Our team will get to understand the detail and consider themselves a genuine extension to your business. From understanding your procedures, to the tone you prefer to adopt with incoming enquiries; changes as and when you need them and immediate transfers or message taking, we will ensure your package is tailored and built around your needs.

With our virtual receptionist services your team will also take care of your call handling, call triaging and manage your diary as instructed. We will integrate, and work with your CRM system to make sure your pipeline is always up to date and you have time to focus on building your business; safe in the knowledge that all enquiries and existing customer queries are managed professionally, and promptly.

1.
Save Time
Your Virtual PA at Perfect Reception will manage and look after all of your incoming customer enquiries and ensure that you have the time to focus on important business matters. The fact that you will have a team that you know and are confident with, but not have the accountability of managing the team means you get the best of all worlds.
2.
Save Money
Our Plans and Pricing packages are the best in the Virtual Reception business and we are constantly training our teams and improving our technology to ensure you will always get in Industry leading service. With other companies suggesting they offer the best price for Virtual Receptionist services, you will usually find they round up minutes so their headline prices are mis-leading. With Perfect Reception, you pay to the nearest second on every call. Our business is designed to offer a high- quality service delivery around lower overheads and we do not believe anyone would beat us on price anywhere at any time.
3.
Improve your Business
You might be offering the best product, or the greatest expertise but it doesn’t always equate to the best service. Experts in specific products or services doesn’t mean they are necessarily ‘people persons’ and nor should they have to be. Our teams joined the business because they love handling customers and they take pride at being the best at what they do, and that’s why when you employ us to take charge of your front of house, we will actually be improving your business whilst saving your money.

Our Virtual Reception team will bring three core improvements to your business

01
Save Time
Your Virtual PA at Perfect Reception will manage and look after all of your incoming customer enquiries and ensure that you have the time to focus on important business matters. You will have a team that you can have 100% confidence in to carry out their roles as specified by you; but without having to directly manage them whilst retaining full control and accountability; meaning you get the best of all worlds.
02
Save Money
Our Plans and Pricing packages are the best in the Virtual Reception business and we are constantly training our teams and improving our technology to ensure you will always get in Industry leading service. With other companies suggesting they offer the best price for Virtual Receptionist services, you will usually find they round up minutes so their headline prices are mis-leading. With Perfect Reception, you pay to the nearest second on every call. Our business is designed to offer a high-quality service delivery around lower overheads and we do not believe any U.K. based service would beat us on price anywhere at any time.
03
Improve your Business
You might be offering the best product, or the greatest expertise but it doesn’t always equate to the best service. Experts in specific products or services doesn’t mean they are necessarily ‘people persons’ and nor should they have to be. Our teams joined the business because they love handling customers and they take pride at being the best at what they do, and that’s why when you employ us to take charge of your front of house, we will actually be improving your business whilst saving your money.

All Virtual Reception Services Include

Your own dedicated team
Quick and easy set up
No charge for changes
CRM integration
Additional services can be added…

If you need your Live Chat managed, or incoming emails handled we can look after this element of your business as well. Social media monitoring or administrative support are also available and can be switched on or off at any time, all with great service and fantastic pricing packages

Our clients – What they say

"Since the transition, there's been a noticeable sense of calm in the office."
Woodstock IT
"I was already sold on the benefits of using a telephone answering service having used the services of another provider previously, however, I wrongly assumed that all answering services would be the same……when it comes to telephone answering and other call handling requirements, Perfect Reception will be my only recommendation."
Simply Business Finance
"Perfect Reception provide a very professional front to our business and save us time by ensuring calls are always relevant and directed to the right member of our team. Highly Recommend!"
John Sanders
"I would highly recommend them to any new or existing business, requiring a professional and hands on experience."
Hancock & Hastings

PRICING AND PLANS

Free Trial. No credit card required. Cancel anytime.

Standard
from £12.99
per month
  • 10 Inclusive Calls Per Month
  • Welcome Greetings
  • Out of Hours Call Re-Routing
  • Voicemail Transcriptions
  • Dedicated Receptionist
Start free trial
Inclusive
from £119
per month
  • 100 Inclusive Calls Per Month
  • Welcome Greetings
  • Out of Hours Call Re-Routing
  • Voicemail Transcriptions
  • Dedicated Receptionist
  • Dedicated Business Line
Start free trial
Advanced*
from £439
per month
  • 500 Inclusive Calls Per Month
  • Welcome Greetings
  • Out of Hours Call Re-Routing
  • Voicemail Transcriptions
  • Dedicated Receptionist
  • Dedicated Business Line
  • Online Diary Management
  • Customised Enquiry Forms
  • Monthly Management Report
  • Bespoke Virtual PA & Team
Start free trial
Perfect Reception
4.9
Based on 15 reviews
powered by Google
Neil PostlethwaiteNeil Postlethwaite
09:09 17 Jan 24
I have been using Perfect Reception for a couple of months now so am able to provide a balanced review rather than someone who has only just signed up.For myself as an SME the thought of someone else answering the phones was very mixed. Freeing up my time, and never missing a call – 100% a great idea. Someone else answering the phone and perhaps not providing the same level of enthusiasm or professionalism – not so hot…..However, I really didnt’ need to be worried.After a quick onboarding session, a very easy re-programming of my phones, Perfect Reception were in place. I still had time to answer the phones if i wanted to and if I didn’t, any callers are dealt with as per my ideals.If you want to free up some time – get these guys onboard!If you feel you are missing calls – get these guys onboard!If you want to simplify your life – get these guys onboard!Am I glad I’ve started working with Perfect Reception – Hell yeah!
Claudia FrancoisClaudia Francois
13:08 03 Jan 24
Perfect Reception truly provide an excellent service. They are professional in their handling of your client calls and I only wish I had transferred my business to them earlier. I find their delivery of service is underlined with professionalism and a dedication to do the best they can for your business. Thank you Perfect Reception !!!
We have worked with Perfect Reception to manage all our business calls since we took our business full time six months ago and they have been a great asset to us. Lynda took the time to listen to our needs and get to know our business before implementing the process to manage our calls. The receptionists gather all the information we need to get in contact with our clients and potential new clients. I would highly recommend them to any new or existing business, requiring a professional and hands on experience.
Stuart CotterellStuart Cotterell
15:02 19 Dec 23
We have used Perfect Reception for some time now to manage our overflow in peak periods, we have been incredibly happy with how they handle our calls and gather the required information from our customers.Highly recommended!
Martin WhiskinMartin Whiskin
19:03 16 Nov 23
I recently used PR for some cold calling. Lynda was brilliant from the off, explaining how everything works and offering suggestions to make the campaign as successful as it could be. We’re already discussing the next batch of calls!
Besjan OsmaniBesjan Osmani
08:34 14 Nov 23
Great assistance in our business makes missing leads that call in non existent. Lynda great help and hands on with everything HIGHLY RECOMMEND
simon huntsimon hunt
18:00 06 Nov 23
Perfect Reception look after my calls and are always spot on – feedback from clients is excellent
Akshaye ProagAkshaye Proag
14:45 01 Sep 23
Excellent service with a high degree of professionalism, and customer support is great, highly recommended
I have worked with perfect reception to do some outbound calls and they exceeded my expectations, the team are lovely and approachable, they listened to what my business was about and made such an impact. I look forward to growing my business with them and will highly reccomend to other people looking for a similar service!
Francesco BuompaneFrancesco Buompane
14:33 31 Mar 23
They are very flexible and accommodating to our needs.I recommend them 100%
Neil BuckNeil Buck
14:17 23 Mar 22
Superb service received from Day 1 with the team answering my main business line whenever I’m unavailable. I always get informed straight away by email when they have taken a message which ensures I never miss a call and can get back to the caller asap – this gives me peace of mind. Professional and cost effective, I wouldn’t hesitate to recommend Perfect Reception to anyone who may need their calls answering.Neil Buck, MDThe Personnel Dept
mightymediaprodmightymediaprod
21:32 08 Nov 19
I am very pleased with the quality of calls. I listened to one the other day. I dont think I could have been as cheerful if I tried. I really do believe that the call handler is sat in my office taking the calls!
francesca gubbayfrancesca gubbay
11:56 02 Apr 19
Perfect Reception are managing our email accounts, telephone lines and Facebook Pages. We are very impressed how quick and efficient set up was and have been pleased with how they have got to grips with knowledge of our products. We have received comments about how professional our phone handling is (we never got comments like that before!) Thank you Charlotte and team! 😀
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