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Articles by
Perfect Reception

Time is Money

In the fast-paced world of business, time is more than just a resource; it is a currency. Understanding its value can be the key to unlocking new levels of efficiency and profitability. Do you feel like you use time wisely, or do you end up ‘bogged down’ with the day

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This weeks five star review from Simply Business

This week our five star review comes from Simply Business Finance! We are truly delighted to have them as a client of our telephone answering service. With all the choice out there in the world of business finance, it is refreshing to find a company that make finding the right

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telephone anxiety
Uncategorized

Do you suffer from telephone anxiety?

Whether you call it telephobia or telephone anxiety, it’s a serious concern for some people. Telephobia is the reluctance or fear of making or taking phone calls and affects up to 76% of people born in the 1980s or 1990s* If telephobia affects your team, then Perfect Reception can help

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Perfect Reception

A quote from Alexander Bell

Our quote today from Alexander Bell, who is credited with patenting the first practical telephone rings as true today as it did all the way back in the 19th century when he describes the telephone as ‘the ultimate tool in bringing people together and bridging distances’, and in real terms

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Campaign for Better Service

Make Monday’s Happier!

Mind has released research showing that two-thirds (66 per cent) of people experience ‘Sunday Blues’, which is an anxiety triggered by thoughts of work the following day. Time to make Monday’s Happier? The poll of 700 full-time workers revealed that one in five full-time workers have made an excuse not

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Testimonial

Client Testimonial

We are so grateful to our wonderful clients for sending us such lovely client testimonials about our call answering service! Our client MSDUK bring together innovative ethnic minority businesses with global corporations committed to creating an inclusive and diverse supply chain. If this is an area that interests you, then please

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Testimonial

What our clients say about us

This 5-star review comes from one of our amazing clients, VaVaVoom Videos! They produce amazing, high-quality videos for your social media and website, specialising in the hospitality industry. Alex booked some professional outbound calls to help generate new clients and promote her work with great results. If you would like

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Success Stories

Telephone Answering for Duty Solicitors

In the UK someone who has been arrested for a crime is entitled to legal representation. And if they don’t have their own solicitor already, they are entitled to have a duty solicitor. However telephone answering is a problem when duty solicitors need to be in court and being on

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Campaign for Better Service

Telephone answering for clinics

Calling all clinics, whether you are podiatrists, chiropractors, reflexologists or physios! We understand you are all trying to juggle the patient in front of you and the one ringing you. That’s why our telephone answering for clinics service is second to none. Clinics often have many appointment changes, which it

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Perfect Reception

We do more than take a message

Some telephone answering companies put restrictions on the information that you can ask the caller for, perhaps just offering to take a message with very specific criteria. Others will offer to do more than that, but imply it is an additional service so they can charge you more for it.

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Campaign for Better Service

The true cost of missed calls in business….

The cost of missed calls to a business can vary significantly depending on the nature of the company. An easy way to know their value is to calculate your average sale. However, technically, it’s not as easy as that as missed calls can lead to both direct and indirect costs,

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Testimonial

Telephone Answering for Accountancy Firms

We look after telephone answering for a number of boutqiue specialist Accountancy firms, are so pleased to have such wonderful feedback from our clients. This recent review relates to Perfect Reception’s telephone answering service. Hancock and Hastings are chartered certified accountants that focus on providing personal and specialist customer service

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