Articles by Perfect Reception
Another Great Testimonial
We’re excited to introduce our Testimonial from Your Driving Coach Ltd, a valued client of Perfect Reception! They’re on a mission to create confident, safe drivers, and we’re proud to support their journey with our professional telephone answering service. We love how they tailor their coaching and lessons to an
Reclaim your time from Spam!
You could say Spam calls have been around since day one… as the first spam call happened in 1876, just months after the telephone was invented! With Alexander Graham Bell receiving a call from someone asking, “Can you hear me now?” 😂 The first-ever spam email hit inboxes on May
Happy New Year from Perfect Reception!
Happy New Year from Perfect Reception! 🎉 As we step into 2025, we want to take a moment to thank our network for the support, inspiration, and connections we’ve shared over the past year. Here’s to new opportunities, growth, and success in the year ahead! Wishing you all a year
Federation for Small Business Radio discussion
A big thank you to Tim Aker from the Federation for Small Businesses for hosting the dsicussion on the Business Spotlight Budget Show on Channel Radio today! It was a great opportunity for our Director Mark Howarth to discuss and analyse the new budget’s impact on Perfect Reception and other
Saving money for Business should be a no brainer
While saving money in business isn’t everything, it’s certainly a key factor to long term success. So, what’s the real cost of hiring an in-house receptionist? When calculating, you have to account for: – Holiday pay – Sick pay – National Insurance – Training costs – Pension contributions And that’s
Testimonial from Redbridge Chamber of Commerce
We’re thrilled to share some fantastic feedback from the Redbridge Chamber of Commerce, a dynamic organisation dedicated to supporting and promoting businesses in the London Borough of Redbridge. At Perfect Reception, we’re proud to partner with them through our telephone answering, outbound calling, and email management services. By taking care
Our New Partnership…
We are delighted to announce our new partnership with Virtual HQ for whose customers we will be supplying a comprehensive telephone answering service. We have been chosen as Virtual HQ’s partner because we share the same values of offering fantastic products at Industry leading prices and we never compromise on
3 Great Reasons to get Telephone Answering
For those that have never tried a telephone answering service, here are the top 3 reasons to try one… 1. Availability Businesses are expected to be contactable, even if they are busy with other customers, on staff training days or wanting to achieve a work-life balance. With us, you can
Telephone Answering for IT company
We feel privileged to have received this telephone answering testimonial from such a fantastic IT company! Woodstock IT has been dedicated to providing exceptional IT solutions to businesses across the UK since 2011. They take great pride, care and detail in all their services, whether it’s managed IT or cyber
Why we offer more than just a Virtual PA service
At Perfect Reception our virtual PA services go against the rest of our industry in a few ways. One is that we try and keep our call volumes down for our clients. Yes, that’s right, down. We know this goes against the commercial logic of a call answering company. However,
Better customer service pay dividends
Why is customer service so important to each and every business? Well, the stats speak for themselves… According to the Institute for Business Value, organisations that prioritise customer experience reported three times higher revenue growth over the past two years, compared to organisations that place less emphasis on it. Accenture’s reports
It pays for businesses to answer phones
Not worried if you don’t answer phones …? The key is always answer phones. Lets go back to basics and look at some staggering statistics that every business that values growth and great customer service should know…. 79% of people hang up when they hit a voicemail message.78% of people
