Articles by Perfect Reception
Telephone Answering for Accountancy Firms
We look after telephone answering for a number of boutqiue specialist Accountancy firms, are so pleased to have such wonderful feedback from our clients. This recent review relates to Perfect Reception’s telephone answering service. Hancock and Hastings are chartered certified accountants that focus on providing personal and specialist customer service
Celebrating World Receptionist Day
Today, we celebrate the unsung heroes behind every office’s smooth operation – Happy World Receptionist Day! Starting back in 1991, the second Wednesday of May is used to honour the indispensable role of receptionists in all sectors, virtual or in person, who keep things running like clockwork! As always our
Outbound call support for Legal Sector
We service the telephone answering for many legal firms but in some cases, we also offer very high level outbound support to ensure that their incoming enquiries are handled professionally, with high levels of conversion to client. As such, we feel really privileged to get such a wonderful review recently
Time is the the most precious commodity
This quote by Theophrastus, the renowned Greek Philosopher, reminds us our time is precious, both personally and professionally. Have you ever tried outsourcing call answering to buy back your time? Outsourcing to a professional call answering service, indeed whatever function when placed with the right supplier plays a pivotal role
Best price, best service telephone answering
Our testimonial today from one of our varied clients, also highlights how important a call answering service is in ensuring that no leads are ever missed. Our business telephone answering service is also the best priced telephone answering package in the UK. We firmly believe that when you create pricing
Outbound calls can help your business. Fact: 44% of sales reps are not following up leads
Outbound calls can help your business. Did you know that 44% of sales reps are too busy to follow up with leads?! A simple follow-up call can make all the difference to your business. Here’s why we think lead generation calls or chasing old quotes can be a valuable tool
The benefits of a Telephone answering service
Today’s thought-provoking shows the benefits of call answering and the quote comes from Thomas Boone Pickens Jr. He was an American business magnate, financier, and philanthropist. Pickens became a prominent figure in the energy industry, particularly known for his work in oil and natural gas. He founded Mesa Petroleum in
The dangers of burn out for small business owners
Are you or your team in danger of burn out? Burn out is not simply a case of working too hard or being under too much pressure; it is a response to chronic stressors that are not managed. It is also a specific type of work-related stress, defined as a
Why not switch your Telephone Answering?
In a cost comparison quote for a telephone answering service this week, we found a substantial saving of 41% for our new clients! Not only that, but we were able to review the call reports and make subtle changes to the call handling that will increase the efficiency and benefit
Testimonial for Business Telephone Answering
What a wonderful testimonial to receive from a client for our Business Telephone Answering Service! And again, the added compliment that it originated from their clients. Which reflects our goal to become a true extension of the team. The Goodridge Partnership provide a comprehensive range of accountancy services such as
Would you work with your Spouse?
Recently I’ve noticed a distinct increase in couples on my consultation calls. Which I must say is lovely. But running a business with your partner is not always easy. As I’ve worked with my husband for over 16 years on and off and we are both still alive (and still
Don’t let customers abandon you!!
According to research by the Baymard Institute, more than 68% of users abandon their online shopping cart. Live chat can reduce this as can managing your customers orders quickly, responsively and delivering exactly what you promise. But it isn’t alwasy that easy and Perfect Reception can help. Live chat can
