Articles by Perfect Reception
Do you struggle with Sunday Blues?
Mind has released research showing that two-thirds (66 per cent) of people experience ‘Sunday Blues’, which is an anxiety triggered by thoughts of work the following day. The poll of 700 full-time workers revealed that one in five full-time workers have made an excuse not to go into work on
How many calls are made in a year?
How many phone calls are now made in a year globally? Approximately 4,927,500,000,000 according to sellcell.According to Statista, in 2020, there were approximately 1.35 trillion fixed and mobile voice calls worldwide so that means that the use of calls is growing despite the use of messaging
When did women take over the switchboards?
Approximately 71% of call centre workers are female*. However, it wasn’t always like this. In 1878 the Boston Telephone Dispatch company had started hiring boys as telephone operators due to the role being more active then (and lets be honest probably cheaper, but that’s a whole other article!). However, the
