Articles by Perfect Reception
Telephone Answering Services, Live Chat Management, Outbound Call Campaigns, and Email Management: Enhancing Communication and Customer Satisfaction
In today’s digital age, effective communication is crucial for the success of any business. With multiple channels available for customer interaction, organizations need to ensure that they can handle incoming inquiries and provide timely responses. This is where telephone answering services, live chat management, outbound call campaigns, and email management
What is the true cost of a missed call?
The cost of missed calls to a business can vary significantly depending on the nature of the company. An easy way to know their value is to calculate your average sale. However, technically, it’s not as easy as that as missed calls can lead to both direct and indirect costs,
Love or Addiction? Our relationship with mobile phones.
We all know the benefits of mobile phones, however has our love turned into an addiction? In the week that hosted Halloween, here are some scary stats…. 1. Data collected by a screen lock app say the average person unlocks his or her phone to check it 110 times a day.
What was the ‘spirit phone’?
In 1920’s, the inventor Thomas Edison (known for creating the efficient version of the lightbulb) shocked the public when he told American Magazine: “I have been at work for some time, building an apparatus to see if it is possible for personalities which have left this earth to communicate with
Want more time in your day?
Today’s thoughtful quote comes from Benjamin Franklin. He is best known as one of America’s Founding Fathers, he was a respected inventor, publisher, scientist and diplomat. Even in the 1700’s he knew the value of his time, focusing on the skilled specific aspects of his work. Do you do the
Want more than just a message?
Some telephone answering companies put restrictions on the information that you can ask the caller for. Others let you do it, but call it by another name so they can charge you more for it. But at the end of the day, it’s your business, you are the client, so
