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Enquiry Management for Fast Growing Chain of Gyms

Services Used:

Telephone Answering & Enquiry Management. This fast-growing chain of gyms needed to ensure that every incoming potential member enquiry was handled professionally and promptly in this highly competitive industry. With a variety of differing new and existing members, all of whom had individual and specific goals, the client was extremely pleased with the team at Perfect Receptions ability to ensure high levels of customer satisfaction, prompt referral of new business to the in-house teams and advertising source tracking. They retained Perfect Reception to handle their incoming enquiry flows.

Result:

The clients business has gone from strength to strength with new outlets opening and growth plans accelerating. The client is pleased that all important new enquiries and member queries are handled via our team, leaving the teams in house to focus on getting the very best results for their members.