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Telephone Answering and Live Chat Support for A Busy Lettings Agency

Services Used:

Telephone answering and live chat management.

This successful lettings agency were struggling with the problem that most businesses would kill for – their fast growing success! Due to the quality of their service and competitiveness of their pricing, they had added thousands of new clients to their books in a short space of time and were struggling with the rapid volume of incoming queries they were receiving. They employed Perfect Reception as their outsourced telephone answering and live chat management service to ensure that the quality of their service wasn’t compromised as their success grew.

Result:

The Directors of the company said that the service they received was ‘exceptional’ and they retained Perfect Reception to continue to assist them with existing and new customers as they continue to grow their business.