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Campaign for Better Service

The benefits of a Telephone answering service

Today’s thought-provoking shows the benefits of call answering and the quote comes from Thomas Boone Pickens Jr. He was an American business magnate, financier, and philanthropist. Pickens became a prominent figure in the energy industry, particularly known for his work in oil and natural gas. He founded Mesa Petroleum in 1956, which later became one …

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Don’t let customers abandon you!!

According to research by the Baymard Institute, more than 68% of users abandon their online shopping cart. Live chat can reduce this as can managing your customers orders quickly, responsively and delivering exactly what you promise. But it isn’t alwasy that easy and Perfect Reception can help. Live chat can help prevent abandoned online baskets …

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Telephone Answering companies and hidden charges

In these tricky economic times, no one needs to be paying unnecessary or hidden charges. So here are a few things to consider when choosing a telephone answering provider for your business. 1. Does your telephone answering provider round up minutes? This is a classic and we believe unreasonable approahc taken by most telephone answering …

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Don’t ‘do’ bad customer service

On average, 49% of customers have left a brand in the past 12 months due to bad customer experience. Meaning customers are no longer willing to put up with feeling frustrated. A straightforward way to alleviate this customer disappointment is with a professional telephone answering service. It provides a reliable and efficient means for individuals to …

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