Your smartphone is millions of times more powerful than the Apollo 11 guidance computer that landed humans on the moon but is it right for your business telephone answering? Those missions ran on just 74 KB of memory, yet they achieved one of humanity’s greatest milestones. Today, we carry devices capable of trillions of calculations […]
Landlines work for Business Telephone Answering Read More »
At Perfect Reception, our customers recognise that business telephone answering is critical, yet we hear about all kinds of business situations; especially those centred around the in‑house receptionist. Recently, three themes have come up again and again: High call volumes causing staff absence. A receptionist calling in sick “too often” turned out to be overwhelmed
The Key to Business Telephone Answering is CONSISTENCY Read More »
At Perfect Reception, we appreciate Summer (with additional heatwaves!) can put increased pressure on your team (with the additional staff absences due to travel disruption & school closures this year!) and we would like to help. We provide professional call answering solutions…without the commitment of additional headcount…which is perfect for; – When it’s too hot
At Perfect Reception let us help with Summer Call cover Read More »
We’ve all been there when spam calls ruin your day . You’re in the middle of something important, the phone rings and for a split second you think, this could be a client, an opportunity, something that matters. But instead, it’s another scam… another interruption you didn’t ask for. Over time, it adds up. Lost
Don’t let Spam Calls Ruin Your Day Read More »
Let’t talk about Phone Anxiety. In workplaces across the country, a ringing phone can trigger more than a routine task. For many professionals, it sparks genuine anxiety. Research in the UK suggests: • About 65% of UK office workers report feeling some level of anxiety when dealing with phone calls at work. Many go as far as avoiding
Is Phone Anxiety ‘a thing’? Read More »
At Perfect Reception our virtual PA services go against the rest of our industry in a few ways. One is that we try and keep our call volumes down for our clients. Yes, that’s right, down. We know this goes against the commercial logic of a call answering company. However, in our opinion, it helps
Why we offer more than just a Virtual PA service Read More »
In the fast-paced world of business, time is more than just a resource; it is a currency. Understanding its value can be the key to unlocking new levels of efficiency and profitability. Do you feel like you use time wisely, or do you end up ‘bogged down’ with the day to day? As an invaluable
Our quote today from Alexander Bell, who is credited with patenting the first practical telephone rings as true today as it did all the way back in the 19th century when he describes the telephone as ‘the ultimate tool in bringing people together and bridging distances’, and in real terms it also remains ‘a marvel
A quote from Alexander Bell Read More »
Some telephone answering companies put restrictions on the information that you can ask the caller for, perhaps just offering to take a message with very specific criteria. Others will offer to do more than that, but imply it is an additional service so they can charge you more for it. But at the end of
We do more than take a message Read More »
Today, we celebrate the unsung heroes behind every office’s smooth operation – Happy World Receptionist Day! Starting back in 1991, the second Wednesday of May is used to honour the indispensable role of receptionists in all sectors, virtual or in person, who keep things running like clockwork! As always our own team will be busy
Celebrating World Receptionist Day Read More »
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