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Totally focused on Delivering an Excellent Service

We are proud to serve customers who strive to deliver excellence across a range of industries. Please read a selection of our reviews below.

Perfect Reception
4.9
Based on 15 reviews
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Neil PostlethwaiteNeil Postlethwaite
09:09 17 Jan 24
I have been using Perfect Reception for a couple of months now so am able to provide a balanced review rather than someone who has only just signed up.For myself as an SME the thought of someone else answering the phones was very mixed. Freeing up my time, and never missing a call – 100% a great idea. Someone else answering the phone and perhaps not providing the same level of enthusiasm or professionalism – not so hot…..However, I really didnt’ need to be worried.After a quick onboarding session, a very easy re-programming of my phones, Perfect Reception were in place. I still had time to answer the phones if i wanted to and if I didn’t, any callers are dealt with as per my ideals.If you want to free up some time – get these guys onboard!If you feel you are missing calls – get these guys onboard!If you want to simplify your life – get these guys onboard!Am I glad I’ve started working with Perfect Reception – Hell yeah!
Claudia FrancoisClaudia Francois
13:08 03 Jan 24
Perfect Reception truly provide an excellent service. They are professional in their handling of your client calls and I only wish I had transferred my business to them earlier. I find their delivery of service is underlined with professionalism and a dedication to do the best they can for your business. Thank you Perfect Reception !!!
We have worked with Perfect Reception to manage all our business calls since we took our business full time six months ago and they have been a great asset to us. Lynda took the time to listen to our needs and get to know our business before implementing the process to manage our calls. The receptionists gather all the information we need to get in contact with our clients and potential new clients. I would highly recommend them to any new or existing business, requiring a professional and hands on experience.
Stuart CotterellStuart Cotterell
15:02 19 Dec 23
We have used Perfect Reception for some time now to manage our overflow in peak periods, we have been incredibly happy with how they handle our calls and gather the required information from our customers.Highly recommended!
Martin WhiskinMartin Whiskin
19:03 16 Nov 23
I recently used PR for some cold calling. Lynda was brilliant from the off, explaining how everything works and offering suggestions to make the campaign as successful as it could be. We’re already discussing the next batch of calls!
Besjan OsmaniBesjan Osmani
08:34 14 Nov 23
Great assistance in our business makes missing leads that call in non existent. Lynda great help and hands on with everything HIGHLY RECOMMEND
simon huntsimon hunt
18:00 06 Nov 23
Perfect Reception look after my calls and are always spot on – feedback from clients is excellent
Akshaye ProagAkshaye Proag
14:45 01 Sep 23
Excellent service with a high degree of professionalism, and customer support is great, highly recommended
I have worked with perfect reception to do some outbound calls and they exceeded my expectations, the team are lovely and approachable, they listened to what my business was about and made such an impact. I look forward to growing my business with them and will highly reccomend to other people looking for a similar service!
Francesco BuompaneFrancesco Buompane
14:33 31 Mar 23
They are very flexible and accommodating to our needs.I recommend them 100%
Neil BuckNeil Buck
14:17 23 Mar 22
Superb service received from Day 1 with the team answering my main business line whenever I’m unavailable. I always get informed straight away by email when they have taken a message which ensures I never miss a call and can get back to the caller asap – this gives me peace of mind. Professional and cost effective, I wouldn’t hesitate to recommend Perfect Reception to anyone who may need their calls answering.Neil Buck, MDThe Personnel Dept
mightymediaprodmightymediaprod
21:32 08 Nov 19
I am very pleased with the quality of calls. I listened to one the other day. I dont think I could have been as cheerful if I tried. I really do believe that the call handler is sat in my office taking the calls!
francesca gubbayfrancesca gubbay
11:56 02 Apr 19
Perfect Reception are managing our email accounts, telephone lines and Facebook Pages. We are very impressed how quick and efficient set up was and have been pleased with how they have got to grips with knowledge of our products. We have received comments about how professional our phone handling is (we never got comments like that before!) Thank you Charlotte and team! 😀
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Why choose Perfect Reception?

Stop worrying about missing enquiries or taking unnecessary calls. Focus on growing your business. Let us provide the support you deserve and a professional front to your company.

Best Prices

If you find a better like for like price, we will beat it!

Best Technology

Our technology allows us to appear in your location via phone, email or live chat.

Tailored Around Your Product

We will represent your company exactly as you would like us to. We have an unparalleled eye for detail.