Totally focused on Delivering an Excellent Service
We are proud to serve customers who strive to deliver excellence across a range of industries. Please read a selection of our reviews below.
Posted on Google Sarah MairTrustindex verifies that the original source of the review is Google. We recently onboarded with Perfect Reception during a particularly busy period while we were short-staffed. The onboarding process with Lynda was smooth and well organised and the transition was handled efficiently. Having a reliable service to pick up our calls when we’re busy has made a significant difference to our day-to-day operations. Knowing that every call is answered, and that clear messages are taken for us to follow up, has taken a huge amount of pressure off the team. So far, we are really pleased with the service and the support provided. We look forward to continuing to work with Perfect Reception and exploring ways to expand how we use the service going forward.Posted on Google Nigel BrookesTrustindex verifies that the original source of the review is Google. As a growing business, we have been delighted with the service provided by Perfect Reception in respect of their professionalism, efficiency and overall business reception service provided. Prompt and proactive enquiry responses, notifications and accuracy in communications are key aspects to the service we continue to receive and provides positive support to our overall strategic growth.Posted on Google Celia ChampionTrustindex verifies that the original source of the review is Google. Highly recommend Perfect Reception - a cost effective and super efficient solution for businesses not needing full time reception cover or for those who do have full time reception cover and need a back up for busy times or after hours.Posted on Google John HirstTrustindex verifies that the original source of the review is Google. Lynda Howarth contacted me on LinkedIn a few years ago when we were looking for support with virtual reception services for our nationwide virtual law firm. What sets Perfect Reception apart from the larger market leaders is that Lynda truly understands the business inside and out, while still maintaining a personal and client-focused approach. They are large enough to deliver an exceptional service, yet small enough to genuinely care about their clients and provide bespoke support tailored to individual business needs. The quality of their staff is excellent — they are highly trained, professional, and reliable. Reporting is always accurate and, most importantly, they are honest people who genuinely want the best for your business, not just their own. In my opinion, Perfect Reception provides the best virtual telephonist service in the country. In fact, I was almost reluctant to leave this review because I’d rather keep them to myself!Posted on Google JG & AssociatesTrustindex verifies that the original source of the review is Google. Lynda and her staff have been fantastic. From the start, I was impressed by the personal approach to sign-up and onboarding. Lynda took the time to make sure we had the package that best suited our needs. The feedback that I get from my clients has always been positive. The team at Perfect Reception genuinely feels like an extension of my business. I no longer worry about missing important calls or dealing with nuisance calls. Messages come through quickly, are clear, and are always taken down accurately. I am extremely happy with the service. Thank you.Posted on Google Callum InglisTrustindex verifies that the original source of the review is Google. We at Barbour Marine Ltd are a busy engineering business which sometimes answering the phone to customers can be difficult. Since working with Perfect Reception, we can now relax knowing we have a trained and professional team answering our customers calls and ensuring we don't miss any enquiries! Highly recommend Perfect Reception, 5 stars!Posted on Google Paul MacTrustindex verifies that the original source of the review is Google. Always amazing to work with these guys. Thank you to Lynda especially for all your support. ⭐️⭐️⭐️⭐️⭐️Posted on Google Danny ColemanTrustindex verifies that the original source of the review is Google. We recently onboarded with The Perfect Reception to assist with telephone answering while our office was unattended and our team was busy on site. I was incredibly impressed with the onboarding process led by Lynda, she was helpful at every step, patient, and made the whole setup seamless. The quality of the telephone answering service has been excellent, with messages taken clearly and professionally, giving us real peace of mind that calls are being handled well in our absence. We’ve been so impressed that we are now exploring further assistance and additional services they can offer us. I would highly recommend Lynda and her team at The Perfect Reception.Posted on Google Murray HayTrustindex verifies that the original source of the review is Google. We’ve been using Perfect Reception and couldn’t be happier. Lynda has been amazing — always quick to respond and ready to help with anything we need. They’ve made managing our calls so much easier and stress-free.Posted on Google Rob JonesTrustindex verifies that the original source of the review is Google. Since onboarding with Perfect Reception, the experience has been nothing short of excellent. From day one, the team have been incredibly professional, responsive, and genuinely flexible in shaping the service around exactly how we wanted it to work. They took the time to really understand our business, our customers, and our expectations, and delivered a solution that feels like a true extension of our own team. The level of detail they went into, right down to refining call scripts to match our tone and processes, has been hugely impressive. What really stands out is the quality of the people answering the calls. We’ve had direct positive feedback from callers about how friendly, professional, and helpful the person on the other end of the line is, which speaks volumes about the service they provide. Perfect Reception have exceeded our expectations and continue to be a fantastic partner. I wouldn’t hesitate to recommend them to any business looking for a reliable, high-quality phone answering service that genuinely cares about getting it right.
Why choose Perfect Reception?
Stop worrying about missing enquiries or taking unnecessary calls. Focus on growing your business. Let us provide the support you deserve and a professional front to your company.
Best Prices
If you find a better like for like price, we will beat it!
Best Technology
Our technology allows us to appear in your location via phone, email or live chat.
Tailored Around Your Product
We will represent your company exactly as you would like us to. We have an unparalleled eye for detail.


