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Poor customer service equals a poor outcome

Calling all businesses to implement quicker telephone answering!

Did you know that 83% of Generation Z rate customer service as more important that product selection? Every day new articles appear bemoaing poor customer service in the UK – there are no excuses for this and it is one of the many issues that effect the United Kingdom’s productivity.

Gen Z encompasses individuals born between 1997 and 2012, so now as more and more become economically active this particualr statistic will become increasingly important to your company. Call us on 020 3970 5550 or visit our best priced telephone answering pages to find out how we can support your company in achieving the high levels of customer service expected.

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