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PRICING AND PLANS

FREE Trial. Excellent Customer Service.
Industry Leading Prices.

At Perfect Reception, we offer flexible, transparent pricing for telephone answering services that adapt to your needs. Our professional call answering service ensures that a virtual receptionist deals with business calls quickly. With a monthly rolling contract, you get all the benefits of a long-term contract with the flexibility businesses need.

We create bespoke packages based on premium bundles for our larger businesses. Contact our team today to tell us your needs.

Best-Value Call Answering Service

Perfect Reception charges per second, unlike other providers that round up to the nearest minute. Over the month, this can give you much greater value for money compared to other monthly management fees. This calculation gives you a true cost for our call-answering services, ensuring your company name is associated with fantastic customer service. Trust our virtual receptionist service today for value-for-money services that work for you.

Standard
from £12.99
per month
  • 10 Inclusive Calls Per Month
  • Welcome Greetings
  • Out of Hours Call Re-Routing
  • Voicemail Transcriptions
  • Dedicated Receptionist
Start free trial
Inclusive
from £119
per month
  • 100 Inclusive Calls Per Month
  • Welcome Greetings
  • Out of Hours Call Re-Routing
  • Voicemail Transcriptions
  • Dedicated Receptionist
  • Dedicated Business Line
Start free trial
Advanced
from £439
per month
  • 500 Inclusive Calls Per Month
  • Welcome Greetings
  • Out of Hours Call Re-Routing
  • Voicemail Transcriptions
  • Dedicated Receptionist
  • Dedicated Business Line
  • Online Diary Management
  • Customised Enquiry Forms
  • Monthly Management Report
Start free trial

Additional Packages

Package includes Monthly cost Additional minutes
700 minutes £599 per month £1.10 per additional minute
950 minutes £775 per month £1.10 per additional minute
1200 minutes £975 per month £1.10 per additional minute
1500 minutes £1225 per month £1.05 per additional minute
2000 minutes £1640 per month £1.05 per additional minute
3000 minutes £2325 per month £1.05 per additional minute
750 minutes
950 minutes
1200 minutes
1500 minutes
2000 minutes
3000 minutes
£595 per month
£755 per month
£955 per month
£1195 per month
£1590 per month
£2385 per month

£0.80 per additional minute

£0.80 per additional minute

£0.80 per additional minute

£0.80 per additional minute

£0.80 per additional minute

£0.80 per additional minute

Why Choose Perfect Reception?

When you need a telephone answering service provider to rely on, there are many reasons to choose Perfect Reception. We’re call-answering experts committed to providing the best first impression for your customers. Our services mean you virtually have a full-time receptionist without the physical commitment. We offer bespoke plans for all business sizes, surpassing other providers.

What People Are Saying

"Makes my life so much easier! The team at Perfect Reception answer my calls and bookings whilst my team can focus on looking after my clients. Business is better, thanks to Perfect Reception!"
ABI
OWNER OF ABI'S HAIR SALON, PURLEY
"As my client base is largely the older generation, it's great to have a helpful and friendly first point of call when I am unavailable. My clients are forever telling me how lovely the girls in the office are when they phone."
KERRY
SOLE TRADER
"Fantastic for dealing with the call enquiries when I am focusing on my clients and in meetings. Great service, and cost effective too!"
NEIL BUCK
MD AT THE PERSONNEL DEPT LTD

FAQ

Frequently Asked Questions

Our Service

Here at Perfect Reception, we tailor make you package around your needs and services. We take the time to find out exactly what it is you require for yourself and your business. We work in the same way as physical receptionist would but just at a fraction of the cost. Click here to see the list of services we provide, all of which can be adapted around your needs.

We will have you all set up with in 24hrs. Our experience makes this process easy and with no hassle – we understand your time is precious.

No, you can divert any number to us, mobiles included. However, if you do require a landline number for marketing purposes we can offer you one.

Our call management system can identify your calls the moment they are received. The moment we receive a call we can identify the company and any specific requirements the company has, meaning your calls will always be answered to your exact specification.

Voicemail transcripts with recordings are available across all services and will be forwarded as per your specification.

All our services are based in the South East of England. We do not outsource any of our calls or reception services. Every service we offer is operated by our trained, accent neutral team within our offices.

Billing

We offer a FREE trial, we will set-up the services in the same way we would if you were to begin a package with us. We will have a ‘Design your Receptionist’ call and conduct some tests and then you are ready to go. At the end of the trial we will contact you to see if you would like to continue the services and select the most appropriate package for you and take the necessary details to set you up on our billing system.

When you start up with us, we will go through your requirements in detail to customise your package, however if at any point during your contract your needs change, simply contact the Customer Service team and we can adjust your package accordingly.

We bill all package costs one month in advance, adhoc charges such as additional calls or live chat are billed from the 25th of the previous month to the 26th of the current month. All invoices will be sent out on the last working day of the month with a 30-day payment term.

With Perfect Reception all our packages can be adapted to your growing needs. For example if you employ an additional staff member that requires their calls managed, you can simply send us their details or if your call volume increases, we can upgrade your package – all at no additional cost.

Our minimum contract is 3 months.

We operate a 30-day written notice period that needs to be provided at the end of the contracted period. After the initial contract period you will go on to a one month rolling contract that can be cancelled at any time.

LET’S GET STARTED

Start your FREE TRIAL today!

Why choose Perfect Reception?

Stop worrying about missing enquiries or taking unnecessary calls. Focus on growing your business. Let us provide the support you deserve and a professional front to your company.

Best Prices

If you find a better like for like price, we will beat it!

Best Technology

Our technology allows us to appear in your location via phone, email or live chat.

Tailored Around Your Product

We will represent your company exactly as you would like us to. We have an unparalleled eye for detail.