What is the ultimate lie detector? Your Voice. We often think of body language as the key to understanding someone, but what if the most revealing clue is something we hear rather than see? Research suggests that people are remarkably skilled at forming impressions from a voice alone. In fact, a study found that listeners […]
The Ultimate Lie Detector – Your voice Read More »
At Perfect Reception, our customers recognise that business telephone answering is critical, yet we hear about all kinds of business situations; especially those centred around the in‑house receptionist. Recently, three themes have come up again and again: High call volumes causing staff absence. A receptionist calling in sick “too often” turned out to be overwhelmed
The Key to Business Telephone Answering is CONSISTENCY Read More »
Some telephone answering companies put restrictions on the information that you can ask the caller for, perhaps just offering to take a message with very specific criteria. Others will offer to do more than that, but imply it is an additional service so they can charge you more for it. But at the end of
We do more than take a message Read More »
The cost of missed calls to a business can vary significantly depending on the nature of the company. An easy way to know their value is to calculate your average sale. However, technically, it’s not as easy as that as missed calls can lead to both direct and indirect costs, including: 1. **Loss of Revenue:**
The true cost of missed calls in business…. Read More »
Today, we celebrate the unsung heroes behind every office’s smooth operation – Happy World Receptionist Day! Starting back in 1991, the second Wednesday of May is used to honour the indispensable role of receptionists in all sectors, virtual or in person, who keep things running like clockwork! As always our own team will be busy
Celebrating World Receptionist Day Read More »
Our testimonial today from one of our varied clients, also highlights how important a call answering service is in ensuring that no leads are ever missed. Our business telephone answering service is also the best priced telephone answering package in the UK. We firmly believe that when you create pricing for telephone answering services they
Best price, best service telephone answering Read More »
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