Today, we celebrate the unsung heroes behind every office’s smooth operation – Happy World Receptionist Day! Starting back in 1991, the second Wednesday of May is used to honour the indispensable role of receptionists in all sectors, virtual or in person, who keep things running like clockwork! As always our own team will be busy […]
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Today’s thought-provoking shows the benefits of call answering and the quote comes from Thomas Boone Pickens Jr. He was an American business magnate, financier, and philanthropist. Pickens became a prominent figure in the energy industry, particularly known for his work in oil and natural gas. He founded Mesa Petroleum in 1956, which later became one
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The cost of missed calls to a business can vary significantly depending on the nature of the company. An easy way to know their value is to calculate your average sale. However, technically, it’s not as easy as that as missed calls can lead to both direct and indirect costs, including: 1. **Loss of Revenue:**
What is the true cost of a missed call? Read More »
We all know the benefits of mobile phones, however has our love turned into an addiction? In the week that hosted Halloween, here are some scary stats…. 1. Data collected by a screen lock app say the average person unlocks his or her phone to check it 110 times a day. 2. 89% of undergraduates in
Love or Addiction? Our relationship with mobile phones. Read More »
In 1920’s, the inventor Thomas Edison (known for creating the efficient version of the lightbulb) shocked the public when he told American Magazine: “I have been at work for some time, building an apparatus to see if it is possible for personalities which have left this earth to communicate with us.” The spooky invention became
What was the ‘spirit phone’? Read More »
Today’s thoughtful quote comes from Benjamin Franklin. He is best known as one of America’s Founding Fathers, he was a respected inventor, publisher, scientist and diplomat. Even in the 1700’s he knew the value of his time, focusing on the skilled specific aspects of his work. Do you do the same? We can all be
Want more time in your day? Read More »
Some telephone answering companies put restrictions on the information that you can ask the caller for. Others let you do it, but call it by another name so they can charge you more for it. But at the end of the day, it’s your business, you are the client, so why should they dictate that?
Want more than just a message? Read More »
Many people do not realise there are two main ways to have a professional telephone answering service set up from the client’s perspective…It can be either Full answering or used as Overflow. But what is the difference? And why chose one over the other? Full answering is when we answer each and every call. It
Full Telephone Answering Service or Overflow? Read More »
Thank you to BPHR Consultancy for their wonderful customer feedback on our telephone answering service! “Hi, just emailing to give you feedback. A client called whilst I was in my meeting this morning, and he said Rachel was very professional and gave great service. Thank you!” BPHR provides personable, bespoke professional HR advice and support
When your client’s clients say you’re great! 😊 Read More »
Our business is ALL about numbers, whether it be providing telephone numbers, answering numbers, or capturing them to pass on. So we thought we would describe Perfect Reception’s purpose in them, just in case you are unfamiliar with the professional telephone answering industry… 79% of people hang up after 3 rings or when they hit
It’s all about the numbers! Read More »
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