Use of Data

Data Processing & Confidentiality Summary Policy:

Perfect Reception Limited is committed to protecting the confidentiality, integrity and security of the personal data entrusted to us by our clients.

Our Commitment

When providing our telephone answering and message handling services, we will:

• Process personal data only on our client’s documented instructions and solely for the purpose of delivering the agreed services.
• Comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection legislation.
• Ensure all employees receive appropriate confidentiality and data protection training and are bound by confidentiality obligations.
• Implement appropriate technical and organisational security measures to safeguard personal data against unauthorised access, disclosure, alteration or loss.
• Restrict access to personal data to authorised personnel who require it to perform their duties.
• Notify clients without undue delay if we become aware of a personal data breach affecting their information.
• Assist clients, where reasonably required, in responding to data subject requests and regulatory obligations.
• Delete or securely return client data upon termination of our services, unless we are legally required to retain it.

Confidentiality

All information received by Perfect Reception in the course of providing our services is treated as strictly confidential. We will never sell, share or use client information for our own commercial purposes.

Security

Perfect Reception maintains policies, procedures and technical safeguards designed to protect the confidentiality and security of client information. These measures are reviewed regularly as part of our ongoing commitment to information security.

Contact

If you have any questions regarding our data protection practices, please contact:

Perfect Reception Limited

Email: customerservice@perfectreception.co.uk
Website: www.perfectreception.co.uk