At Perfect Reception our virtual PA services go against the rest of our industry in a few ways. One is that we try and keep our call volumes down for our clients. Yes, that’s right, down.
We know this goes against the commercial logic of a call answering company. However, in our opinion, it helps the long-term relationship with our clients. And our reviews back this up.
So unlike our competitors we…
– Ban the sentence “If you haven’t heard back from us by this afternoon, please call back”. This is the cheekiest way of unnecessarily increasing call volume!
– Train our staff to spot and deal with Spam calls quickly, and notify the client of them so they can be blocked. Reducing them in volume.
– Block chosen incoming numbers for free.
– And we don’t round up to a minute at the end of every call.
If you would like a fair and honest telephone answering service or virtual receptionist service then please contact us on 020-3970-5550 or request a free trial (details below).
